It would not be wrong to say that if the internet is down, it will take your business down with it. Today, businesses depend more on cloud sharing, communication, and networking than ever, and without web connectivity, you might find your employees twiddling their thumbs, unable to complete any tasks of their role.
Alongside the company’s internal workload, customer service can get highly affected if the internet is down. In case of a connection outage, a business can lose between $2000 to $10,000 per minute, depending on the company’s size. All of this can be avoided if there is a backup internet connection to support the workload even when the primary connection is down.
Here are three main reasons why having a backup internet connection is essential for your business.
- Data Security and Integrity
A company’s data and files are its assets, and it is crucial to keep them safe. Backup internet connection is essential for continuity of business and data security. If the connection keeps getting cut off, there is a risk of losing sensitive data.
With continuously working internet, you can ensure zero interruption in file transfer. And losing any essential data that may risk the company’s integrity.
To avoid such problems, a little research on the best broadband provider will help you find your backup option. Some companies prefer cellular data backup, which is a useful option as well.
- Ideal Customer Service
Good customer service is the backbone of a company. It develops customers’ trust in your products which will make them come back to you again and again. And customer loyalty is crucial to increasing revenues.
But all of this can be ruined if you delay answering a customer’s query or a problem. A bad internet connection will destroy your customer services and the company’s name. The consistency in the services can only be ensured with a useful backup internet plan.
With internet backup, you will never be disconnected from your customers and be able to solve their problems readily online. So, choose a backup plan carefully and remember to make an internet provider comparison for the best deal.
- Reduction of Downtime
Less downtime means more business revenue. Internet downtime is the duration in which your IT infrastructure shuts down and doesn’t function. Downtime is a big hurdle that will reduce your business performance and continuity.
It can be caused by maintenance, no internet connection, and updates. A backup internet plan will ensure that downtime either never happens or does not happen for a long duration.
A backup connection will be able to keep the IT infrastructure running so the work can be done on time without major delays. In addition, a smooth running system will increase business functioning and overall performance.
Various telecom companies provide reasonable internet plans to be used as a backup. For example, Tangerine telecom offers useful deals. But before considering any connection options, assess your company’s network needs according to its size, location, and budget limits.
Things to Consider Before Getting a Backup
A backup internet plan has to be cheaper than the main internet connection. It makes sense because why pay more for something you do not use all the time? But it does not mean that you compromise on the internet package even if it is cheaper.
You can find many reasonable internet bundles if you do thorough research online. Most people opt for cellular connections as their secondary back up, because it is unlikely that both wifi and phone data will go down simultaneously.
Diversification is a useful policy. For example, if your main connection is wireless, then go for a cable connection as the backup or vice versa. Different routes for the main and backup connection are important. If they take the same route, it means both will be down simultaneously.
Network diversification is essential to your connection’s security, speed, and continuity. You’ll also want to ensure that both the backup and main connections have different peering relationships.
Some research and discussion with internet providers will help you figure these things out for your business.
Best Decision for the Business
An internet backup plan is important because it maintains customer loyalty, reduces downtime, and ensures data security. These are some of your business’s main benefits of getting a backup connection.
However, you need to consider some things before opting for a backup. Ask yourself questions like what exactly my company needs according to its size, how much data is required for day-to-day activities, and the network’s geographical distribution.
According to the answers to these questions, you will consider enough budget to cover the backup plan. And this is how you can make the best decision for your business.