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The News God > Blog > General > What is the role of a live dealer at an online casino?
General

What is the role of a live dealer at an online casino?

Rose Tillerson Bankson
Last updated: July 16, 2021 1:37 pm
Rose Tillerson Bankson - Editor
July 16, 2021
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4 Min Read
What is the role of a live dealer at an online casino?
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The wonder that is live casino brings together the best of both worlds —the immersive atmosphere of a land-based casino and the accessibility of online games. What’s more, you’ll be presented with a real human dealer, who will guide you through the proceedings, entertaining and delight you along the way.

But what exactly does a dealer at a live casino do and what does their role involve? Read on, as we’re here to explain just that!

What is live casino?

Before we delve into the role of a live dealer, let us first explain what this type of casino game actually is. Live casino differs from your standard online casino games, as it includes a real-life physical game, happening in real time, streamed straight to your screen.

Using high definition (HD) cameras, all the action is captured including that of the human dealer and the gameplay, from the spinning wheel in Roulette to the hands dealt in Blackjack. And you’ll never miss a beat, as the cameras provide you with various different angles.

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What’s more, you can also interact with the dealer and other players via the live chat, so you can truly enjoy the immersive experience of the casino game.

What are the responsibilities of a live dealer?

The live dealer is there to control the pace of the game, and aren’t just entertaining presenters, but fully trained croupiers. This means they know everything there is to know about the game at hand, and can answer any questions you may have, which you can ask through the live chat system.

The live dealer is also there to monitor the chatroom, as it also enables you to interact with other players, so the dealer can ensure that everyone is abiding by the social rules of the live chat. The dealer is essentially there to look after you, and make sure you have the best gaming experience possible.

Can live dealers influence the game?

Just like any other game on your chosen site, live casino is completely registered and regulated, so you can be rest assured that the game is 100% fair. The live dealer will never, in any way, suggest or influence your betting decisions during the game. Likewise, they cannot tamper with the outcome of the game, as the results are determined by chance and random number generators (RNG).

What can the live dealer see?

Don’t worry, the live dealer can’t see into your home whilst you’re playing the live casino game. In fact, they can only see the messages that you post in the live chat box. These appear on a studio monitor, where all the players’ messages are displayed, and can easily be seen by the dealer, so they can answer them and have a two-way interaction with you.

In terms of the gameplay and the actions you take to wager, there is a Game Control Unit (GCU) which includes the encoding process and delivers the life stream to your device, and Optical Character Recognition (OCR) software, which tracks the symbols of the cards or numbers on the Roulette wheel. This means the dealer has access to all the relevant data and information to know who the winners of the game, and how the results effect the players. This allows them to comment on the game, and celebrate the wins and commiserate the losses, alongside the players.

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