Suspending business listings is one of the saddest experiences you could have as a vendor. The burden of dealing with this alone is enough. To cope with the matter, you will need to cooperate with an Amazon suspension appeal. You must first comprehend the circumstances surrounding the account’s suspension before seeking Amazon suspension assistance since you’ll need this knowledge to write a persuasive letter of appeal for an Amazon seller suspension.
10 Reasons Amazon may suspend seller account
The typical explanations for why you could require an Amazon suspension appeal service for an Amazon seller account after suspension and listing removal are listed below.
You’re having several accounts registered under your name may be one of the reasons the account has been suspended. Although if you didn’t do it explicitly, Amazon will still identify you as multiple resellers if the same bank account, mail address or company location, email address, wireless connection, and same computer for login were utilized.
Products are violating the Amazon policy:
The criteria for Amazon’s condition are violated by the seller. Whenever it regards the goods that are offered on the marketplace, Amazon is rather stringent. You should anticipate having a punishment strike issued against you if businesses are distributing something that violates the terms of the agreement.
Violation of Anti-Counterfeiting Policy:
Amazon Seller Account may be terminated for a variety of reasons, including selling counterfeit or fake goods in addition to items that are prohibited under Amazon’s seller agreement. Amazon only accepts genuine goods for sale. Illegal items cannot be sold under any circumstances. We reserve the right to revoke the ability to sell, withhold payment, and dispose of any merchandise you have in our custody if you don’t follow this policy.
“Not as advertised” reasons:
Being customer-focused is among Amazon’s and eBay’s key principles. This indicates that the business views its clients more highly than any other user of the networks. You should thus anticipate an account suspension as soon as one of your ads is returned and marked as “not as advertised.”
Negative customer experience rating:
For you to receive a negative consumer rating, your items do not necessarily need to be damaged or labeled as “not as advertised.” It also involves how you handle your clients. This also applies to delivery and post-purchase assistance. Although receiving a poor review from a client is typical, a high overall rating is quite concerning and may lead to the termination of the seller account.
Duplicate and Misuse of ASINs:
Duplication of ASINs is one of the numerous ways that you might ruin the Amazon product description. If an identical item is mistakenly listed under two separate ASINs it can cause the suspension of the seller account. Officially, Amazon just needs one ASIN for each distinct product. Duplicate ASINs can result in a bad user experience which is Amazon’s biggest focus.
Selling of prohibited products:
Amazon limits some goods’ ability to be sold in the marketplace. “The sale of unlawful, dangerous, or other restricted items described on these sites, including products accessible only by permission, is absolutely banned,” according to Amazon’s policy. Additionally, Amazon has released a list of prohibited products that are not permitted for sale on the platform. Additionally, FBA participants should check the Amazon FBA product limitation page, which lists the goods that are ineligible for FBA sales.
Another reason for suspending an Amazon account is copyright infringement, a form of intellectual property problem that occurs when you utilize somebody else’s words or photos to create an Amazon product catalog. A merchant needs permission from the rights holder in order to utilize certain images or texts. If a seller uses any photos or material that belongs to others without their permission, the seller can lodge a lawsuit with Amazon, and they will freeze the account and issue a warning message about it.
Despite the secrecy surrounding this, Amazon is confident that there are many vendors who go out and purchase favorable reviews in return for goods. Many seller accounts that engaged in faking reviews and comments have recently been suspended by Amazon. A new guideline states that sellers are also sued and must appear in court in addition to having their Amazon accounts suspended.
Sellers need to be familiar with the specific laws’ ongoing changes. If vendors are not careful, their accounts may be suspended because these regulations vary from nation to country. German VAT-registered enterprises must now give further verification to online marketplaces like Amazon. Authorities in Germany have made it quite clear that each and every account will be examined to look for any early registration dates.