For some businesses, efficient bookings and scheduling are some of the most important aspects of everyday work life. No matter the size of a business, being able to easily book appointments with their customers online can be essential to keeping the business running smoothly.
Traditionally, making a booking with a customer was a matter of them calling and the business making a note in a diary or planner. Today, booking systems are now simpler and easier to manage electronically.
Some might prefer to just use a simple calendar app on their computer or mobile but there are more convenient ways of doing it. One platform that is particularly popular according to IT Support London based companies is Microsoft Bookings.
Microsoft Bookings is a great scheduling tool that allows businesses of all sizes to easily book appointments online with their customers. It’s known to be easy to set up, to use and maintain. But it’s important to note that Bookings is not just a simple calendar. Bookings is actually a powerful platform that has a variety of features to specifically benefit businesses and simplify their scheduling process.
For starters, Microsoft Bookings’ central hub is the booking page which can be seamlessly embedded on a website or simply shared either through social media, an email or a personal message. It allows the customer to easily book their appointment themselves. Additionally, something that many businesses love about Microsoft Bookings is the ability to customize the booking page to match their branding aesthetic and include information that is specific to their business, their services, and their availability.
Booking also allows you to have full control over availability settings to accommodate different staff members and their services. Each of your staff members can have their own personal schedules, different days they are in and times in the day they work from. Bookings will allow you to have full control over who can book appointments and when to ensure there is no miscommunication or difficulties in booking.
Another great feature that will set Microsoft Bookings apart from your average calendar is the platform’s automatic reminders and notifications. Businesses that provide IT Support in London find that other businesses that use Bookings love the fact that they can rely on the platform to send notifications to their customers and the designated staff about their upcoming appointments automatically. It ensures that everyone involved will be on the same page and that appointments won’t get missed or forgotten.
And like all Microsoft products and services, Microsoft Bookings is highly integrated with their other platforms. If your business is already using Microsoft Outlook and Microsoft Teams then you can easily view and manage any bookings from within these apps. This is great for making sure that your information on bookings is consistent across all apps and services and you won’t need to hunt to find information on the schedule.
And lastly, Microsoft Bookings has an additional helpful feature that gives you the ability to track bookings and analyse data to further improve the business’ scheduling process. Being able to see analytics on how the scheduling process is performing is invaluable to identify things that are working perfectly as well as where areas that need improvement are.
If you’re thinking of giving Microsoft Bookings a try, and your business is already using a Microsoft 365 Business Standard or Business Premium package subscription, then providers of Office 365 Consulting London Solutions point out that Microsoft Bookings is already included. If you don’t have built-in access, then you can simply pay for a subscription for the single app.
Overall, Microsoft Bookings is a powerful tool that can help businesses of all sizes improve their scheduling process and provide a better customer experience. If you are looking for a way to streamline your scheduling, Microsoft Bookings is highly recommended.
