DocuSign has been a long-standing name in the digital signatures a long-standing name in the digital signature solution space, and it is nice. However, as businesses evolve and demand increases, many are seeking better solutions that address their specific needs more effectively. Whether it’s due to high pricing, customer support challenges, or unexpected renewal fees, exploring DocuSign alternatives like Certinal eSign can lead to a more tailored and cost-effective eSignature experience. This post delves into the key differentiators between Certinal eSign and DocuSign, helping you make an informed decision for your business
Feature Comparison
| S.no | Feature | Certinal eSign | DocuSign |
| 1 | Pricing Flexibility | Flexible pricing based on wrapper count, saving more than 50% as compared to other vendors | Inflexible pricing, no separation between internal and external wrappers |
| 2 | Renewal Pricing | Flat renewal pricing | Substantial price increase at renewal time |
| 3 | User Interface | Intuitive and user-friendly | Complex and difficult to use |
| 4 | Compliance | ISO 27001:2013, SSAE SOC I and II, etc. | Robust but fewer certifications |
| 5 | Document Size per Transaction | 250MB for additional contract documents like specifications, etc. | Limited to 25MB |
| 6 | Cloud Storage | 100GB free cloud storage | Limited free storage and charged beyond that |
| 7 | Artificial Intelligence | Next-Generation AI Capabilities with AI – Auto-summarization of contracts for recipients | First Generation Limited AI capabilities |
| 8 | Enterprise-grade Digital Signature | Comprehensive eSignature solution: Standard, Advanced, and Government-accredited Qualified options | Standard eSignature focused, limited Advanced and Qualified eSignature support |
| 9 | Premium Support | Premium support at no extra cost | Premium support at additional cost |
Let’s dive deep into these points in detail to better understand why Certinal eSign stands out in this competitive eSignature market
1. Cost-Effectiveness and Flexible Pricing
Certinal eSign: Certinal eSign offers a transparent and flexible pricing structure, helping enterprises save more than 50% costs as compared to legacy eSign vendors, that allows businesses to optimize their budgets while enjoying top-tier features and security. This makes it an attractive option for organizations looking to scale without facing steep costs.
Certinal eSign also offers flat renewal pricing structure unlike DocuSign.
DocuSign: While DocuSign provides a wide array of features, its pricing can be significantly higher. This might be a constraint for smaller businesses or startups looking for a cost-effective solution.
DocuSign charges a substantial price hike at the time of renewal
Learn more about eSign pricing
2. Ease of Use and Integration
Certinal eSign: Certinal eSign prides itself on its intuitive interface, making it easy for users to navigate and complete eSigning processes without technical expertise. Its robust API and seamless integration ensures smooth workflows across various departments.
Certinal provides over 400 integration possibilities, supported by 100+ connectors and plugins like Salesforce, SharePoint, Workday, SAP, Oracle and mor
DocuSign: DocuSign also offers a user-friendly interface but can be perceived as complex due to its extensive features. While it integrates well with many platforms, the process can be more cumbersome compared to Certinal eSign’s streamlined approach.
3. Security and Compliance
Certinal eSign: Security is paramount for Certinal eSign, which complies with stringent global standards such as ISO 27001:2013, SSAE SOC I and SOC II Type 2, and Trust Arc APEC PRP System Certification. It employs advanced authentication methods and data encryption to safeguard sensitive information.
Certinal eSIgn is globally and locally compliant, meeting standards in 70+ countries, including GDPR, eIDAS, and HIPAA regulations
DocuSign: DocuSign is known for robust security measures and compliance with international standards. However, Certinal eSign’s additional certifications and cutting-edge security technologies provide an extra layer of data protection.
4. Speed and Support
Certinal eSign: Certinal eSign is renowned for its rapid deployment, enabling businesses to get up and running within hours. The support team is highly responsive, ensuring immediate assistance and minimal downtime.
DocuSign: DocuSign offers comprehensive support, but the initial setup can be time-consuming. Businesses may face delays in becoming fully operational, which can affect productivity.
5. Customization and Scalability
Certinal eSign: Certinal eSign offers extensive customization, allowing businesses to tailor the platform to their specific needs. Its scalable infrastructure supports growth, ensuring performance remains uncompromised as demands increase.
DocuSign: While DocuSign provides customization options, it might not be as flexible as Certinal eSign. Its scalability is robust, but implementing specialized workflows can present challenges.
Why Enterprises Trust Certinal eSign
1. Gartner Peer Insights
- Certinal has earned high praise on Gartner Peer Insights with a 4.4/5 rating for its user-friendly interface, robust security features, and excellent customer support.
- Certinal recognized as a “Strong Performer” in the 2023 Gartner® Peer Insights™ Voice of the Customer Report and is Fastest Entry into the Gartner’s Market Guide for Electronic Signatures
- Positive reviews and program participation highlight Certinal’s reputation and dedication to delivering high-quality solutions while being customer focused.
2. IDC MarketScape
- Certinal is recognized as a leader in the IDC MarketScape for eSignatures in 2023.
- This recognition is based on Certinal’s strong performance, innovation, and ability to meet the evolving needs of large enterprises.
- The accolade reflects Certinal’s leadership and innovative approach in the eSignature market.
Conclusion
Both Certinal eSign and DocuSign are powerful eSignature solutions, each with its strengths. However, when considering factors such as cost-effectiveness, ease of use, security, speed, and customization, Certinal eSign emerges as a compelling alternative to DocuSign. For businesses seeking a reliable, secure, and flexible eSignature solution, Certinal eSign offers unparalleled value, making it a worthy choice in the competitive landscape of digital transaction management.
