CRM software is widely used by the travel industries to keep a tab on their customer relations, their improvement and also maintains their customer retention records. Various softwares are used in the travel industries in India by various organisations to maintain their customer services.
Achieving sales target can be challenging And using a CRM is a key strategy and a big part of overcoming those sales challenges.
Here’s a list of top 9 travel CRM Softwares used in India:
- De Box Global Travel CRM:
It is one of the most popular travel CRM software used by individual travel agents or different travel firms in order to keep a tab on their query management. The software is useful in maintaining both B2B clients as well as corporate clients in providing them a perfect travel itinerary and rate quotes. The ley features why this software is so widely used is because of its query management, invoice generation, ad uploading rate sheets. The price of software is available at a request to Techjockey. - Freshsales:
Freshsales is a software used by travel agencies to maintain their customer relations and helps businesses to follow up and manage leads to run their business efficiently and retain their clients. The various reasons why this software is so in use include: Two way E-mail sync and E-mail tracking, Calendar Sync, Personalized templates, and open and Click notifications. The free freshsales CRM for a small teams costs INR 799 per month. - Sugar CRM:
Sugar CRM software is another well-known and widely used CRM software which help travel businesses to automate their processes related to sales and marketing. The software also offers some customised features like shortcut bar and Global Search function. The key features of this software include- Social media marketing, Automated alerts, and its inbuilt SEO. - Rezdy CRM:
This software for travel industry automates the booking process of the clients which eventually leads to higher sales. As the software offers user friendly and quick booking the users are also benefitted by the same. The key features of the software include- Online Reservations, Online payments, and Intutive Waiting list features. The price of Rezdy is INR 3490 per month. - Salesforce Sales Cloud:
Salesforce Sales Cloud is a travel company CRM which integrates all the different departments of a travel firm to someone who seems to be a potential customer. The different departments that get connected to a client include Marketing, Services, Sales, and Commerce. There are various features which make this Software fit to use. They include- inbuilt Artificial Intelligence, Data driven analytics and insights, and Mobile-first CRM which means your entire business can be run on a mobile phone. The software is priced at INR 21000. - Kapture CRM:
Kapture CRM software is one of its kind with inbuilt machine learning tools that helps in adding intelligence to the company’s customer services. While using this software you get an advantage of integrating field executives with company’s contact and service centers. The key features of the software include- Customer and order management, payment and invoice management, and operations management. - eliNext:
This software is used to maximize the efficiency of your travel business by strengthening relations of the firm with its customer. It also helps in integrating marketing department to improvise and increase customer relations. The key features of eliNext are- Web Development, App development , and SAP Development. - Zoho CRM:
The most important part of any business is its operations. Zoho CRM for travel agency is well equipped with features to acquire new customers while managing and retaining the old ones. The features which make this software a fit to use include-Process management, Omnichannel presence, and Performance management. Zoho has five different plans to offer to its clients namely Standard, Starter, Zoho CRM Plus, Enterprise, and Professional. - Tutterfly:
Tutterfly is a software especially designed for travel and tour companies. It helps to have a solid footing in the areas of technical support for the companies. This software is an appropriate tool for developing customized reports and views which are customer oriented. The key features of this software which makes it a perfect fit include- Integrated Sales Interface, Process Mapping, and its Conversion System. The software is available on trial basis for a period of trial basis. It costs INR 1567 per month.
There are various other CRM sotwares available for travel agencies to use and try. However these softwares are a perfect fit for their key features and translation ratio of potential customers to your forever clients.
