Every crisis is accompanied by great learning. And if this pandemic has taught us anything, it is that technologies are there to take advantage of them. That is why at CPA Online, we have gained even more strength to offer an exclusive and innovative distance learning model in which the students are the protagonists and the role of the tutor is fundamental. The process works the same as traditional online studies, such as A-Level Biology tutoring.
And this model we are talking about is based on a series of fundamental pillars around a methodology in which people come first. Therefore, in addition to having a team of highly qualified professionals, offering our own online platform and study flexibility, and an experience in online methodology of ten years that supports us, we consider the role of the tutor to be fundamental.
What is the role of the tutor in CPA Online?
According to the RAE and the Cambridge Natural Sciences tutor, the tutor is the “person in charge of guiding students in a subject, a course, an internship or a research project.” However, for us, a tutor is much more than that.
In fact, from CPA Online, we describe the tutor as the person in charge of informing students about everything concerning their studies from the first minute to the last. The person in charge of making an individual and personalized follow-up, as well as helping in the organization of time and the resolution of any problem or doubt.
That is, we do not stay in the most basic aspect of a tutor who conducts specific informational meetings in order to guide, but we try to be part of the learning process of our students at all times, motivating and helping in everything that is in our hands.
Sandra Corbeira tells us about her role as a tutor at CPA Online
In order to better explain what our tutors do, we have spoken with Sandra Corbeira, a pro tutor who is aware of the students 24/7, and who has given us a magnificent summary of her great professional work:
- I accompany our students from the moment they enroll to begin their studies with CPA, until they finish them.
- I make a first presentation call so that they have my contact (calls, WhatsApp,…) from the beginning. You can also communicate with me through the virtual campus messaging.
- Before starting the course, on the reception day, I explain the methodology, how to evaluate, the school calendar, the tools that we are going to use, …
- I help them distribute their study time: I prepare schedules and timings.
- I organize monthly group tutorials to which I convene via meet all the students of the same course to deal with the topics that are most important at all times, solve their doubts and attend to their needs.
- I am pending and in regular contact with those who seem to hang up and are not carrying out the proposed activities.
- I remind you of the deadlines for submitting work, requesting exams, etc …
- I review their academic results after each evaluation to congratulate those who have obtained better grades, and to encourage and help others.
- I prepare personalized reports for those who need to know what they have pending in June towards September.
- I answer questions, advise, accompany … But above all, I treat them with great affection, since they are practically part of my family.
Because distance training does not have to be so different from face-to-face training!
Also see: How to prepare for long distance moving?
The importance of the online tutor in the teaching-learning processes
The Director of the University Master’s Degree in Training for Secondary and High School Teacher, Cándida Filgueira Arias, reflects along with other Education professionals on the importance of the tutor in the context of e-learning.
It is 7:15 am on a Tuesday morning and I add another day of confinement to my calendar. From one of the living room windows I look at the rest of the houses in the neighborhood. Despite the time, a large percentage of them already have the light on in one of their bedrooms. In those windows that have the curtains drawn, the whitish lights that emanate from the computer screens attract my attention. In front of them, many men and women work taking advantage of the sleeping hours of the smallest of the house, aware that, when the doors of their bedrooms are opened, it will be difficult, sometimes almost heroic, to reconcile telework and care.
To keep the boys and girls connected to the teachings of their course, many educational centers have made available, through different platforms, contents that keep them “hooked” on the learning of the different subjects. But, this “locative” activity is part of a reduced time slot of the day. The rest is made up of many other hours in which it is difficult for the parents to keep the children busy and at the same time be able to continue advancing in their work, many of which last until the early afternoon. Some companies make virtual babysitters and / or online tutors available to families so that their children are entertained or help them carry out school activities.
These online tools offer extra help to parents and provide their children with a reinforcement of certain subjects, school tasks or, simply, they provide tutors a moment of pause in a situation as exceptional as the one that homes go through at the moment when faced with the public health crisis caused by the appearance of the coronavirus. Ana Jiménez-Perianes, General Health Psychologist, PhD from the School of Medicine of the CEU San Pablo University and a teacher in the Department of Psychology, describes this moment as “a special situation” in which many parents must continue teleworking, a fact that makes it impossible for them to be constantly aware of their children. For this reason, Jiménez-Perianes values these initiatives as support for certain moments, making it clear that “we must know who we entrust our children to in the same way that we would do them in person. In the same way, it is necessary to make clear the functions of the tutor or virtual nanny and the training available to them. In addition, depending on the objectives that are set, the initiative can be very difficult to carry out; not everything can be done online”.
In the opinion of Cándida Filgueira Arias, director of the Master’s Degree in Training for Professor of Compulsory Secondary Education and Baccalaureate at CEU San Pablo University, the introduction of the figure of the online tutor. In the teaching-learning processes, it requires a detailed analysis of their insertion and adaptation in the educational field, as well as their performance and participation in the acquisition of the competences committed at each educational level. Filgueira Arias details that in the current scenario due to Covid-19, “the role assigned to the e-tutor or e-teacher can be beneficial if the student’s educational center has not adapted to the new tele-teaching environment, taking into account that this teaching It should not be different from the guidelines set by the face-to-face tutor. In this sense, it could represent a necessary and complementary educational reinforcement analogous to private classes given at home”. What’s more,
Faced with a possible use of these services to the detriment of the educational model to which the child is accustomed, the teacher Filgueira Arias states that “the implementation and / or adaptation to these technological methodologies must be aligned (in accordance) with the development of the face-to-face classes followed in the educational centers. Based on this premise, this type of teaching requires determining the most appropriate techniques and competencies for virtual tutorial action and requires serious reflection on the use of the tools available for this purpose, since it involves a new teacher-student communication (no there are space-time barriers). Therefore, the contribution reported in environments in which parents do not have resources, preparation, or time, is important.