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The News God > Blog > Tech & Autos > How do you troubleshoot McAfee Scan Virus Problems?
Tech & Autos

How do you troubleshoot McAfee Scan Virus Problems?

PAUL CARROLL
Last updated: March 6, 2022 8:59 am
PAUL CARROLL
March 6, 2022
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7 Min Read
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McAfee antivirus provides a suite of tools that offers top internet security. McAfee antivirus is also a great source of advanced data and device security; however, McAfee is most well-known for network security. With the rise of cybercriminals, hackers, and other threats to the internet, McAfee antivirus not Responding employs security tools to help ensure your network is fully secured. McAfee scan eliminates all harmful viruses that are on your computer. If McAfee Live Safe is not scanning the PC, it is recommended to seek help to fix the issue. A little virus could lead you to more significant problems.

Contents
Why can’t McAfee scan my PC?Make sure to scan your computer for problems.Update your PC’s driversClear out junk documentsDo the same on your device.

Why can’t McAfee scan my PC?

The inability to scan is a typical error in McAfee antivirus. A variety of causes could cause it. Therefore, it is essential to be aware of every factor that could cause the error. It could happen because of registry file errors, program file corruption, or other issues with or in your Windows files. It is also possible to get the error because of excessive junk files. McAfee scanner not responding issues can be caused by outdated software. Sometimes, a different program may interfere with your McAfee antivirus and cause problems.

Make sure to scan your computer for problems.

If McAfee can’t scan, you can utilize this Windows scanner tool, which monitors and repairs all mistakes on the PC. Follow the steps below to utilize to use the Windows scanner :

  1. Start Windows Windows device and then type a command into the menu bar for searching
  2. Enter the keystroke
  3. Click “yes” to the consent box.
  4. There will be an instruction prompt box on the screen
  5. Sfc/scannow in the command prompt box, then press enter.

The Windows scanning tool will begin running on your PC. It will go through all files, and if it discovers any damaged files, it will repair the file right away. After the scan process is completed, you will receive the report displayed that appears on the screen. Restart your computer and open McAfee’s dashboard. You can determine if your McAfee is running or not.

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Update your PC’s drivers

Sometimes, your PC drivers could cause a variety of problems. McAfee antivirus scan is not functioning is among the most frequent errors experienced by many users because of PC drivers. Examine your PC’s drivers for solving the problem. Finding the problem driver is a difficult task, and you can’t pinpoint what driver is the cause of the problem. Even if you find the correct driver, the fix isn’t an easy job. If you’re unsure which driver you should edit, it is best to seek technical assistance.

Clear out junk documents

The junk files don’t just take up the space on your disk but cause conflicts with other applications. It is essential to take out junk files from your computer regularly. The junk can cause problems when operating or setting up new programs. If McAfee Total Protection doesn’t open, you should use the Windows Clean-up tool. 

You can follow these steps to remove the clutter from your PC:

  1. Open Your Windows PC and type the command in the search bar.
  2. Enter the button
  3. You will receive the command prompt
  4. Type cleanmgr into the search box and then press enter

This tool for cleaning up your disk will be displayed at the top of the screen. Press the Run button, and the device will begin making a list of junk files on your computer. The disk cleanup tool takes time, and you’ll see an inventory of the items that will appear on your screen. Click on all unwanted programs junk files to eliminate. Be sure to check in the temporary file box and then click the delete button. Once you have removed all junk files from your computer, Restart it, and then launch McAfee’s dashboard. McAfee dashboard to determine if McAfee antivirus has not detected the error has been fixed or not.

You may also edit and correct the registry file. However, you should use your registry editor only if you are confident about what to do about it. Every mistake in an editor’s registry can put you into more serious issues. If you’re unsure of the solution, you could try restarting McAfee antivirus. Install the latest McAfee software onto the Windows PC and check whether the scan is now working or not.

Do the same on your device.

Your McAfee antivirus may also display an error in scanning if users have made minor system changes that disrupt the function. Many people experience a McAfee-associated mistake after making minor changes to the device. The changes you made to your system are interrupting your work. If you’re looking to fix the McAfee issue, you’ll need to reverse the changes made to the system. Start your system and reverse the changes back to the earlier versions. However, sometimes users forget the modifications he did to their system. Manually reverting those changes can be a little tricky. If you have Windows devices, users may utilize this tool for restoring. Click on this Windows convert program and then run on the device. Choose the restoring point; then the changes will be reverted to the old times. After reversing the changes on your computer, reboot it. Click on the McAfee icon and then try running the scanner.

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