CRM is the software that every entrepreneur needs to make their business flourish. Products belonging to this category can solve a wide range of tasks, including increasing sales, improving the quality of customer service and interaction between employees.
The modern market offers a large number of CRM solutions with different functionality. Below are the most popular and effective ones. After reading our review, you can make the right choice.
Bitrix24 CRM
Bitrix24 is the most popular free CRM for small businesses today. It facilitates the work of the company’s employees, increases its competitiveness in the market and fully automates many business processes. By implementing Bitrix24, the head of the company will be able to monitor everything that happens in it in the “single window” mode. Bitrix24 has many advantages. Let’s take a closer look at the main ones.
Whole company automation
Some entrepreneurs want to automate just one area without affecting the others. However, this is simply not possible. If the company employs several people, then these are already several areas that require constant monitoring. You can choose a separate CRM for each site. However, this will be too expensive, because all this will need to be constantly paid for and maintained. Therefore, the ideal option is one platform that will close all the basic tasks of the organization. And this is Bitrix24.
Continuous functionality updates
Updates and improvements are released every six months. In just a few years, Bitrix24 was able to bypass all its competitors, thanks to the constant expansion of functionality. This system correctly implements customer segmentation, end-to-end advertising analytics, communication with customers, and much more.
Free rates
You can start working with Bitrix24 absolutely free. At the same time, the functionality of the free version is quite wide, which allows you to objectively evaluate the capabilities of the system without spending a single cent.
Favorable cost
Boxed and cloud solutions are purchased immediately for the company. No need to pay separately for each user. This favorably distinguishes Bitrix24 from the background of most competitors. Yes, the rules for using tariffs specify the maximum number of users. However, compared to competitors, the price per user for Bitrix24 is much more affordable. Also, the renewal of licenses will cost only a quarter of the original cost.
Possibility to improve the functionality in accordance with the needs of the company
Despite the fact that in Bitrix24 even the basic functionality is quite wide, it may not be enough to meet individual business needs. This problem is easily solved by installing the appropriate extensions. Boxed and cloud solutions can be modified and supplemented.
Zoho CRM
Zoho CRM is a solution that is suitable for small and medium businesses, regardless of the chosen industry. This is ideal for those who want to handle all tasks quickly and efficiently. Zoho CRM is a great companion for small businesses due to its ease of implementation and use, as well as competitive pricing.
The main tool allows you to control sales and set up automatic execution of daily tasks. Thus, a large amount of time is released, which can be used for what is really important. Zoho CRM also contains many tools for analytics of actions taken with customers and other aspects.
Advantages:
- Full automation of business processes.
- Versatility (suitable for almost any field).
- Seamless integration with a large number of “native” and third-party products.
- Modern, constantly updated interface.
Monday.com
Monday.com is a good option for implementing various projects and managing a business. This CRM is in demand in large and small businesses.
Users are offered different tariff plans, among which everyone can choose the most suitable for him. For those who run the business on their own or have a small team, the free plan is a good place to start. Even the free version gives you unlimited documents and over two hundred templates.
Advantages:
- Availability of a free plan.
- A large number of tools for project management.
- Organization of interaction between team members.
- There are sales solutions.
- Possibility of visual planning.
- Convenient interface.
